ABOUT US
Diamond Star Roofing and Construction is a locally, woman-owned, business centralized on the west side of Houston. We believe that customer service is important and a good foundation for any business, therefore we strive to make that our first priority. We specialize in storm damage insurance claims, and we are a one-stop shop which means that we can do just about any type of home improvement to your home. Our business is not just roof repair and roof replacement, we also do interior and exterior painting, siding, and gutters installation.
We are here to serve you with the best quality material, and best guarantees on our roof installations and we are Haag Certified roof inspectors. We are also Certified by two of the largest and best shingle manufacturers GAF and Landmark. We are amongst a 2% of roofers that are Master Elite, so you will get the best warranties on your roofing system, 50 yr manufacturer, and 25 yr workmanship. Quality roof installers that can install your roofing system in 1 day.
OUR BUSINESS
Construction is a very tough business, especially in the roofing industry, and we understand that homeowners don’t want to be coddled, but treated with respect, honesty and approached with solutions, not problems when things don’t go as planned. Our High Rating with the Better Business Bureau is a testament to our dedication to customer service in an industry filled with unscrupulous contractors that will make false promises just to get the job.
Our sales reps, project managers and installers are all screened and trained to ensure the interests of Diamond Star's high level customers come first attitude. We are committed to the satisfaction of all of our customers and accountability for all our staff is of the utmost importance to our organization. if at any point our customers are dissatisfied with our service – we document the issue, address it and take steps to remedy the situation as quickly as possible.
Diamond Star Roofing is a GAF Master Elite Weather Stopper Roofing Contractor. GAF is the oldest and largest roofing manufacturer in the United States and they provide the most attractive and reliable asphalt residential roofing products on the market.
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It’s easy to tell the difference between a GAF High Definition roof and a competitors’ roof when compared side to side, and paired with Diamond Star's local quality service, we feel GAF provides a tremendous value to our clients.
OUR VISION
We welcome the Opportunity to serve and service every customer!! Our main principal value is to deliver an extraordinary service, knowing well that our customers are the reason why we go above and beyond to deliver quality products along with excellent customer service. Our experience is second to none with many years in the industry and with the highest certification as a Master Elite Contractor with GAF we have learned what to do to maintain a high level of work expertise and excellence in everything that we do. Conveying relevant and transparent workmanship to deliver excellence in every roofing system that we install. Our priority is to ensure that our customers feel like part of our family knowing that they are relevant to our success!
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We believe in continuous education for our staff and believe in putting our best foot forward in everything we do. Being educated in our field is our number one goal, as the installation process is most important to achieve correctly so that we can deliver a roofing system that is well installed and will last for many years. Our focus is always to bring the very best to our customers and beautify what is most important to them with style and quality
